Blog
Browse our latest blogs and news features to catch up on all the latest developments here at Voiper.
Is A Call Answering Service Right For You?
26th June 2020In the modern age, customers and clients are likely to demand that you are available at all times. That’s not unreasonable! Think about how much the world has shrunk over the years. The internet has brought people together from all over the globe, and that certainly goes for businesses and consumers, too. If your business […]
It’s Time to Find International Customers – Set Up Free Overseas Calling
22nd June 2020Have you started thinking about reaching out to new customers beyond the UK? Thanks mainly to the growth of the internet and social media, the world has been shrinking for many years now. This has led to businesses big and small making huge steps to grow their firms and brands in interesting new markets. While […]
Move Your Office Anywhere With a Hosted VoIP Phone System
8th June 2020In this day and age, keeping flexible is key. Customers and clients expect you to be able to answer calls and queries at all hours of the day, all days of the week! While technology is advancing to help us manage these demands more and more, it’s important to know which systems and services to […]
Call Recording: Why It’s Business Best Practice
5th June 2020There have been a few schools of thought open up over call recording over the years. Some businesses may not see it as essential. Some might even see it as a hassle to set up and get running. However, the way in which businesses communicate and operate has changed massively in just a few short […]
Work Remotely with a Cloud Hosted Phone System
2nd June 2020The current global crisis is changing the way that millions of people expect to work on a daily basis. While the pandemic is proving to be trepidatious for many people, the idea of working remotely, or from home, is by no means a negative one. In fact, in the modern age, more and more businesses […]
Call Recording for Business: What Are the Benefits?
26th May 2020When you run a busy contact centre, or even if you just oversee a lot of calls into your business each day, there are a lot of things you need to keep track of. Each call, of course, should be one which directly benefits the customer. Ideally, there shouldn’t be any need or reason for […]
VoIP vs SIP: What Are the Differences?
18th May 2020The way in which business connect and communicate with one another is evolving. While plenty of companies are still using traditional phones and copper line connections, the time has certainly arrived for you to be using data to reach out to clients and customers instead. Much as you might connect with people through data via […]
5 Reasons Your Business Should Be Using a Hosted Phone System
5th May 2020The worldwide market share for VoIP phone systems is expected to grow by more than 20 percent from 2018 to 2024. Many businesses, both new and established, recognize the benefits offered by VoIP. Let’s look at 5 reasons your business should consider switching to a cloud phone system. 1. Cost Savings One of the big advantages of […]
Why Hosted VoIP Is Good for Small Business
27th April 2020The way in which our businesses communicate is always changing. In a very short time, we’ve gone from only ever talking through traditional copper line technology to moving towards video conferencing and always-on data communication. As the world has grown smaller, we’ve found the need to communicate quicker, more reliably, and more often. There’s no […]
Why Use A Call Answering Service for Business?
15th April 2020Whether you run a small startup or a larger business, you’re always going to need to keep in touch with your customers. It’s not only important to help keep revenue flowing into your firm, but so that your clients and customers have a quick connection to you! While plenty of people prefer to speak to […]
How VoIP Can Improve Collaboration in Your Business
9th April 2020VoIP is a highly convenient technology. This is what makes it so attractive. It simplifies communication. Within the context of a business, that simplicity can lead to greater collaboration which, in turn, can improve productivity. Effective collaboration is difficult to achieve in large organisations because of the physical barriers keeping workers separate. These are just […]
How Can VoIP Help Make Remote Working Easier?
6th April 2020More and more of us are starting to work remotely. With technology helping to connect us to more people more flexibly, there’s every reason why this should continue! While there is always going to be a place for physical offices and desks, remote working in the UK is growing. Therefore, it makes sense that remote […]