Blog
Browse our latest blogs and news features to catch up on all the latest developments here at Voiper.
What Are Unified Communications: And How Can They Help Your Business?
13th August 2020In the fast-paced business world we live in, there have never been more fluid ways for companies to keep in touch. After all, business never sleeps – that goes for calls and contacts between companies and customers, as well as B2B. With that in mind, the idea of just having a single line of inquiry […]
Why Should You Set Up a Call Recording Service?
6th August 2020Whether or not you run a business, there’s a phrase you may well have heard a million times before. ‘Calls may be recorded for training and monitoring purposes’. Once you are on the other side of those calls, it gets easier to understand why you’d want to take stock of corporate communications. It’s never a […]
Shoppers Out of Pocket Calling Premium Connection Services
28th July 2020We’ve all experienced the frustration of having to find a direct or affordable number to call through some of our favourite brands and businesses. In some cases, people choose to look for directories and connection services online to get through to the right people. However, while they might assume they are saving money by doing […]
Cloud Hosted VoIP vs Traditional PBX – Why Update?
21st July 2020The way in which we all conduct business has evolved massively in a very short space of time. Think about how many customers you now process and support daily compared to five or six years ago! The growth of the internet is bringing more people together, and the evolution of comms technology is, likewise, helping […]
What is VoIP and How Does it Work?
16th July 2020Here at VoIPer, it’s pretty safe to say that VoIP is our bread and butter. It’s in our name! We strive to help make corporate communications smoother and easier for businesses across the UK to handle. The fact is, demand on British businesses is always increasing, and for that reason, we want to make sure […]
Why Your Business Needs A Freephone Number
8th July 2020If you’re a business owner, you’ll likely already know that there a million and one ways to encourage customers and clients to invest in your services. However, knowing which routes to take is the tricky part! Believe it or not, one of the best things you can do right away is to set up an […]
Is A Call Answering Service Right For You?
26th June 2020In the modern age, customers and clients are likely to demand that you are available at all times. That’s not unreasonable! Think about how much the world has shrunk over the years. The internet has brought people together from all over the globe, and that certainly goes for businesses and consumers, too. If your business […]
It’s Time to Find International Customers – Set Up Free Overseas Calling
22nd June 2020Have you started thinking about reaching out to new customers beyond the UK? Thanks mainly to the growth of the internet and social media, the world has been shrinking for many years now. This has led to businesses big and small making huge steps to grow their firms and brands in interesting new markets. While […]
Move Your Office Anywhere With a Hosted VoIP Phone System
8th June 2020In this day and age, keeping flexible is key. Customers and clients expect you to be able to answer calls and queries at all hours of the day, all days of the week! While technology is advancing to help us manage these demands more and more, it’s important to know which systems and services to […]
Call Recording: Why It’s Business Best Practice
5th June 2020There have been a few schools of thought open up over call recording over the years. Some businesses may not see it as essential. Some might even see it as a hassle to set up and get running. However, the way in which businesses communicate and operate has changed massively in just a few short […]
Work Remotely with a Cloud Hosted Phone System
2nd June 2020The current global crisis is changing the way that millions of people expect to work on a daily basis. While the pandemic is proving to be trepidatious for many people, the idea of working remotely, or from home, is by no means a negative one. In fact, in the modern age, more and more businesses […]
Call Recording for Business: What Are the Benefits?
26th May 2020When you run a busy contact centre, or even if you just oversee a lot of calls into your business each day, there are a lot of things you need to keep track of. Each call, of course, should be one which directly benefits the customer. Ideally, there shouldn’t be any need or reason for […]