What is Unified Communications and Why Should You Consider It

Imagine all of the tools you need for a successful business, such as instant messaging, conferencing, email, and voice calling, in one place. Okay now stop imaging because it is real.

Unified Communications and Collaborations (UC&C) is a tool that can entirely benefit your business, but what is unified communications? Find out everything you need to know here:

What is Unified Communications?

To define UC, one must first understand that it is more than just one thing. It is a collection of things that offer a solution. United communications and collaborations offer the ability for an organisation to have all of their technology working together.

Unified communications can work smoothly and securely allowing collaboration in real-time. Diverse communication tools can come together easily for the benefit of your business.

Features of a UC platform include mobility, web-based user interface, presence, unified messaging, fax support, conferencing, collaboration, and advanced notifications.

Benefits of Unified Communications

A UC platform offers many benefits, the most important one being a competitive advantage for businesses. With the advancement of technology, it’s important for businesses to stay on top of what’s new instead of choosing a traditional route.

The main benefits include improved efficiency, reduced costs, increased revenue, and better customer service.

Other important benefits of unified communications and collaborations are productivity, improving flexibility, and facilitating collaboration.

Examples of Unified Communications

Now that we have covered the question of what is unified communications and it’s benefits, we can go into some examples.

Unified communications and collaborations can be of service to all types of businesses, especially larger ones such as education and healthcare.

Businesses will see that UC&C will help the staff to work together easier. Utilising all the tools in one place makes collaboration simple. This simplicity opens up doors in product development, operational efficiency, client and customer satisfaction, and productivity.

From an education standpoint, teaching sessions can implement unified communications and collaborations allows professors and students to work together via video conferencing and allow document sharing in real-time. This is especially useful now with everyone’s busy lives and the number of online classes available.

Healthcare businesses can benefit with UC&C by turning a phone call into much more, a chance to consult with other medical personnel for a quicker response.

Voice Over IP (VoIP)

VoIP is a business communication strategy that stands for “Voice over Internet Protocol.” This method of calling directs data over the internet, so anyone will a reliable internet connection can access VoIP.

This form of unified communications works by delivering a phone service through a connection with the internet instead of traditional wired connections.

Get the Benefits Today!

So what is unified communications? A beneficial tool for your business! Of course, you want the best for your company, so get a UC platform today!

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For more details on the Voice Over IP, you can contact VoIPer.