Want to Answer Business Calls Anywhere? All You Need is VoIP
Modern business running and call handling revolves around flexibility more so than ever before. The fact is customers and clients are always likely to expect you to be available to handle and support their queries! This means that you’re going to need to keep your services ticking over for as long as possible to keep […]
Modern business running and call handling revolves around flexibility more so than ever before. The fact is customers and clients are always likely to expect you to be available to handle and support their queries! This means that you’re going to need to keep your services ticking over for as long as possible to keep everyone happy.
However, when you’re tied to an office or outdated telephony, you may well find that this is harder to do than you can imagine. Yes – using old school telephone services through PSTN might seem cost effective but sticking to the same old features and the same old technology is only going to be doing you a disservice in the long run.
Have you considered using VoIP before? It’s fast becoming the main communications standard for all businesses worldwide. What’s more, it’s helping to get more and more agents and businesspeople up and on the road.
VoIP for Call Handling Anywhere
While it certainly makes sense to have a central HQ or base of operations, if there’s anything the past few years have taught us, it’s the fact that working outside of the office is fast becoming the norm.
There have been growing trends in working from home, for example, as well as in working in the field. However, many businesses have struggled to attain this ideal as a result of the ties they have bound for themselves in their own offices. Yes, it’s perfectly possible to send agents into the field with a mobile phone service – but what if you can tie their mobile telephony to your own in-house communications?
VoIP is fast and flexible. This means that, while it will carry all the general benefits of standard telephony in house, it will allow you to take your tied-in calls and comms wherever you like. This means that you will only ever have to set up one telephony package, and not only that, but modern VoIP can be managed off site, which means there’s not even any need for you to manage and maintain your own hardware in house.
Clarity and Reliability, Whenever and Wherever
One of the major issues businesses face when granting their teams and agents access to field calling and home working is that networking can be spotty. For example, a mobile phone carrier is always likely to be infinitely less reliable than, say, a service which is based on a reliable VoIP core. By setting up VoIP devices to work outside of your main office, you can always be sure that your agents have access to clear calls which are always unlikely to drop out.
This isn’t just going to be great news for your agents, but for your customers, too. There’s nothing more annoying than calling through to a company or service and finding that your calls keep dropping. Your customers and callers expect a high quality standard of communications strategy from you. This really does stand to reason!
As VoIP runs wholly through data, rather than through outdated PSTN, your calls are always going to rely on an internet connection. This means that your calls and communications are more reliable, and that there’s going to be none of the irritating fuzz or noise that comes with standard copper cables.
Affordability on the Go
What’s stopping plenty of businesses from adopting field calls and home working models is, of course, the overhead costs. However, VoIP actively drives down these fees. That’s because instead of having to pay for separate mobile devices and having to juggle call costs that come with them, you will always have a simple cost centre to work with.
You can apply the same affordable business tariff that you run your office through across to any phones which you’re likely to take with you into the field. By setting up unique business numbers and lines with services such as VoIPer, too, you’ll be able to handle calls on the go as if you are taking them in your office. Clients and customers won’t know the difference!
Business calling on the go through VoIP is also only so feasible thanks to cloud-based operations. This means that everything is managed for you off-site. Therefore, there’s not even the need for you to set up and maintain complex or costly servers in house.
Why Choose VoIPer?
VoIPer is a leading name in helping to keep businesses across the UK as mobile and as flexible as possible. By running an affordable off site VoIP service, you will be able to take advantage of clear, dependable call services on the go unlike ever before.
VoIP holds a wealth of opportunities for businesses across the UK. However, there are still so many firms out there which are still relying on PSTN and mobile networks. Therefore, instead of going with the outdated functions of this crowd, why not stand apart and make sure you have access to the best quality calls on the most flexible basis?
It really is possible to get the best of both worlds. However, not all business owners know where to look when it comes to accessing great quality calls on the go. Therefore, VoIPer presents a brilliant opportunity. Save money on your calls, and don’t feel you have to run everything through your own office. A cloud-based VoIP service is going to be just what you need to claim back that competitive edge as flexibly as possible.
If you’d like to know more about the services available through VoIPer right now, all you need to do is take a look at the packages we have available online right now or call and speak to our team of experts if there is anything that we can help you with in a little more detail.