Looking for a Virtual Number Through VoIP?
If your business is going to stand any chance of keeping up to the competition in the modern age, you are going to need to make sure your communications are up to scratch. Are you using the latest calling technology available? Do you have physical offices set up, or virtual numbers which you can manage […]
If your business is going to stand any chance of keeping up to the competition in the modern age, you are going to need to make sure your communications are up to scratch. Are you using the latest calling technology available? Do you have physical offices set up, or virtual numbers which you can manage from afar?
At VoIPer, we’re proud to offer some of the most flexible business number services around. We understand that businesses are looking for quick and easy ways to appeal to as wide a customer base as possible.
Therefore, why not consider looking into a virtual number to help untangle your business from physical locales and awkward locations?
Virtual Numbers on VoIP: The Basics
There are plenty of businesses out there – even big corporations – which continue to run physical numbers through traditional PSTN. However, this is fast becoming an outdated standard. VoIP runs your calls and comms through an internet connection as opposed to through physical telephony. This means that you will always have access to clarity on your calls, and call stability which you simply cannot achieve through PSTN.
Virtual numbers are – funnily enough – numbers which are virtual! This means that they benefit from off-site management. It also means that you don’t need to manage any kind of physical cabling or hardware. Think of all the time, money, and energy you may have spent over the years physically having to manage your telephony. Surely it’s time to upgrade to something faster, smoother, and more reliable?
Another aspect we’re proud to offer through VoIP virtual numbers is an abundance of business boosting features and facilities. For example, are you keeping track of the calls you make and receive?
With enhanced call analytics through VoIPer, you’ll be able to keep close tabs on who’s calling you, when, and why. In the modern age, you can never have too much data. Analytics available through virtual numbers on VoIP will allow you to plan ahead when it comes to future marketing campaigns.
What’s more, make a point of setting up an IVR. An IVR system allows your customers to choose where they wish to call within your switchboard. It’s a good way to route your calls without having to speak to each and every customer. You’ve likely spent plenty of time already transferring customers physically from department to apartment. Why not give your customers and your team a little bit of relief with a fully managed IVR?
Do also consider the fact you can record calls, too. Call recording is an absolute must for modern businesses. You never know when you might need access to calls to prove that a conversation took place. What’s more, call recordings can make for brilliant training tools for your agents.
Save Yourself Money
One of the best reasons to invest in a virtual number lies in the fact that you can take advantage of a local area code without having to move your office. For example, think about all the local customer interest, and wider business interest, you might receive if you set up a virtual number with a London number attached.
If one of your main reasons for moving location is to set up a London number or local rate line, why not set up such a service from afar? With a managed virtual number, you can rely on a service that is completely handled off-site. This means you can effectively run and manage your business wherever you like, and still keep the same local rate number.
This is a great way to show your customers and clients that you offer a fixed, secure service without having to tie yourself down to a physical location. In the modern age, you’re going to need to be as flexible as possible for your customers. We live in a society where people expect you to be available 24 hours a day, seven days a week. That’s not always going to be possible if you have an awkward physical location and outdated PSTN services!
Why Choose VoIP?
VoIP and virtual numbers go hand in hand. Virtual numbers will take away the need for you to tie yourself down to hardware and physical services, and in a day and age where so many businesses are dependent upon new technology, it makes sense to move to the cloud.
At VoIPer, we offer a cloud-based VoIP service which is completely managed off-site. This means that there is no need for you to handle any of the nitty gritty when it comes to the technological side of things. You and your team can simply hit the ground running with a fantastic, internet-based communications service that’s on demand for you wherever you may be.
Another huge benefit to using VoIP with virtual numbers is the fact that you can access your communications from just about anywhere. As well as being able to route your calls through a virtual, flexible number, you will also be able to connect to VoIP on the go. This will be great news for any businesses who wish to start empowering their team members to work from home, or out in the field.
2020 is the year of flexible working – why not start by setting up a virtual, flexible number and VoIP to match?
Changing from PSTN and traditional numbers to VoIP and virtual numbers really isn’t as difficult as it may seem. One of the benefits to signing up through VoIPer lies in the fact that we will be by your side at each stage of the operation.
We want to make your switchover to VoIP and virtual numbers as smooth as possible. Why not take a look at the packages and services we offer? The best move you could make for your business right now is to make things more flexible – for you and your customers.
Let VolPer show you the world of difference that VoIP and virtual numbers could make! We manage your communications for you so there’s no need for clunky in-house tech and unnecessary expense.