Debunking Common VoIP Phone System Myths

VoIP Phone Systems are everywhere these days, and people have clearly taken a liking to them. We wouldn’t be here if that wasn’t the case. We would like to think that we play a crucial role in the growth of small and medium-sized businesses.

But we also know that, no matter how hard we work, there are people out there who can’t help but perceive us through a suspicious lens. They are not to blame. VoIP technology came onto the scene in the mid-1990s.

And yet it sometimes feels like the concept is still quite new. People don’t truly understand it, neither the lay employee nor the experienced business owner. This is why we lauched VoIPer.

You can blame some of the resistance VoIP technology has attracted on this ignorance. You can also blame it on all the myths that surround VoIP technology, misconceptions such as:


Quite a few business owners avoid VoIP because they think the sound quality is poor. And interestingly enough, they are not entirely wrong for nurturing that idea.

VoIP technology was quite rough when it was first pioneered. Phone calls were either unclear or garbled and that earned VoIP a negative reputation.

But those problems have since been overcome. VoIP technology has come such a long way that, today VoIP call sound quality is superior to that of a landline call.

Don’t let anyone deceive you into thinking that VoIP hasn’t grown, because it has, and by leaps and bounds.


So many people assume that the savings VoIP Phone Systems offer are not worth the hassle of configuring the technology. They think that even if they paid for the various installations and acquired the necessary VoIP service packages, their utility bills wouldn’t change that drastically.

But this is completely false. When configured appropriately, VoIP could cut your phone costs by as much as 70%. The technology is most definitely cheaper, especially when you account for the fact that, in most cases, the purchase of additional hardware isn’t required.

The Features

This is where ignorance over the capabilities of VoIP is most prevalent. There are people who avoid VoIP simply because they think they will lose all the convenient features traditional phone systems offer them.

But the opposite is true. Not only will VoIP offer you all the attributes of a traditional phone line but the technology will put even more features at your fingertips. This includes call waiting, call groups, call routing plans, and personalised groups to mention but a few.

VoIP doesn’t stunt your business phone systems. It expands them, availing more advanced capabilities than you previously possessed.


It is generally assumed that the presence of VoIP ruins the reputations of small businesses; it makes them look unprofessional and unsophisticated because they cannot afford to invest in an expensive traditional PBX phone systems.

But that isn’t even remotely true. First of all, your clients can’t necessarily tell that you’re using VoIP. Secondly, VoIP technology is designed to mimic a professional phone system. So, if anything, the presence of a VoIP service will improve your reputation amongst your clients.

VoIP Technology has been grossly misrepresented. It is neither as expensive nor as difficult to install as people presume. It is also far more beneficial and less restrictive than the myths claim.

The sooner you overcome your personal biases towards VoIP technology, the sooner you can take advantage of its numerous offerings.

VoIP for business