Take control of incoming calls with hunt groups
With VoIPer hunt groups you can make sure your incoming calls are answered as efficiently and quickly as possible. You can incorporate your office VoIPer phones, your team’s landlines and even VoIPer phones in remote offices or homes.
Just activate the hunt group setup that fits your current needs. And when it’s time to reconfigure the setup, just choose another setup using your online VoIPer dashboard.
Call Handling Flexibility
Hunt groups ‘plus pack’
For even more call handling flexibility, VoIPer hunt groups give you automatic access to 10 additional routing services:
- Alternative Numbers
- Call Forwarding On Busy
- Call Forwarding Always
- Call Forwarding Selective
- Custom Ringback User
- Do Not Disturb
- Pre-Alerting Announcement
- Selective Call Acceptance
- Selective Call Rejection
There are five to choose from:
Calls are redirected to phones in the priority order you’ve set up via your dashboard.
Calls are redirected depending on who picked up the last one, so they always go to the next available person in the group.
Calls are sent to the phone that’s been idle for the longest time.
Rings all the users in the group simultaneously and the first to pick up is connected.
Choose which team members the calls go to first depending on their importance or seniority or skillset. You simply ‘weight’ each person by a percentage.