0345 Numbers

What Are 0345 Numbers?

0345 numbers are a type of non-geographic phone number designed to give businesses and organisations a professional, nationwide presence. They ensure callers can reach you affordably, offering a cost structure equivalent to local landline numbers (starting with 01 or 02).

Unlike 08 numbers, calls to 0345 numbers are included in most phone plans’ bundled minutes, making them free to call for the majority of UK customers from both landlines and mobiles.

Who Are 0345 Numbers For?

0345 numbers are widely used by organisations that prioritise accessibility, affordability, and nationwide reach. Here’s a closer look at who benefits from them:

1. Public and Private Sector Organisations

0345 numbers are favoured by government departments, financial institutions, utility providers, and customer service helplines. Their predictable and low-cost to call structure ensures accessibility for everyone, promoting customer trust and satisfaction.

2. Businesses with High Call Volumes

Customer support centres, sales teams, and other businesses managing high call volumes often opt for 0345 numbers. Their affordability encourages customer engagement, ensuring that communication remains smooth and efficient.

3. Non-Profit Organisations

Charities and non-profits use 0345 numbers to maintain a professional image while ensuring low call costs for their supporters, which can be crucial for outreach and donations.

4. Customer-Centric Businesses

Businesses focused on excellent customer service value 0345 numbers because they reassure customers with clear, predictable call costs. This helps eliminate barriers to communication and enhances trust.

How Do 0345 Numbers Work?

An 0345 number integrates seamlessly with your existing phone system. Callers dial your 0345 number, and the call is automatically routed to the designated destination—whether it’s a physical location or a VoIP-enabled device. This flexibility means you can maintain the same number even if your business relocates or changes its operations.

Where Do 0345 Numbers Work?

0345 numbers work across the UK and are ideal for businesses seeking a national presence. They’re not tied to any specific region, making them an excellent choice for businesses looking to appeal to customers nationwide.

Benefits of Using an 0345 Number:

• Professional Image: 0345 numbers present your business as a credible and established entity, helping to build trust.
• Nationwide Reach: As non-geographic numbers, 0345 numbers remove regional limitations, ensuring your customers can reach you from anywhere in the UK.
• Affordability for Callers: Calls to 0345 numbers are charged at the same rate as local landline calls, making them cost-effective and encouraging engagement.
• Streamlined Marketing: With an 0345 number, you don’t need separate regional phone numbers, simplifying your marketing efforts and providing consistent contact details.

How Much Do 0345 Numbers Cost?

At VoIPer, 0345 numbers start at just £12.50 per month. This includes:

• All incoming calls when delivered to a VoiPer phone service

Calls delivered elsewhere:

• 1000 minutes per month to landline
• 250 minutes per month to mobile
• 1p/min call charge after allowance to landline
• 5p/min call charge after allowance to mobile

Why Choose an 0345 Number Over an 0800 Number?

While 0800 numbers are free to call, they are not always dialable from overseas and can incur high call charges when this is possible, potentially deterring callers. In contrast, 0345 numbers offer universal affordability and cost transparency, wherever the call originates.

Key Advantages of 0345 Numbers:

1. Predictable Costs: Calls to 0345 numbers are charged at local landline rates, ensuring affordability for customers and transparency for your business.
2. Professional Flexibility: 0345 numbers can redirect calls to any location or device, allowing your business to maintain the same contact number regardless of changes.
3. Accessibility for All Businesses: Unlike 0800 numbers, which are often associated with large corporations, 0345 numbers are equally suitable for businesses of any size, striking a balance between professionalism and affordability.

Things to Consider Before Getting an 0345 Number

Before deciding on an 0345 number, keep the following factors in mind:

• Nationwide Appeal: 0345 numbers provide flexibility and eliminate the regional limitations of traditional landline numbers, helping your business reach a broader audience.
• Quick and Simple Setup: Setting up an 0345 number is easy and requires no complex installations. Most providers can have your number up and running within minutes.
• Ofcom-Regulated: As 0345 numbers are regulated by Ofcom, you’re guaranteed fair pricing and compliance with UK standards, giving peace of mind to you and your customers.
• Memorable Options: Many memorable 0345 numbers are still available, enabling you to choose a number that enhances your branding and marketing efforts.

Why Choose VoIPer for Your 0345 Number?

With VoIPer, your 0345 number becomes more than just a contact point—it’s a tool for building trust and accessibility with your customers. Whether you’re a small business or a larger organisation, our solutions are tailored to meet your needs.

Additionally, we offer highly memorable 0345 numbers—also known as “gold” or “vanity” numbers—for businesses looking to stand out. These numbers, featuring repeating or sequential digits, are easier for customers to remember, boosting your brand recognition and encouraging repeat calls.

Call us today on 0800 332 266 to start reaping the benefits of a professional, nationwide presence.

View More Phone Numbers

With VoIPer, you can choose from 01 numbers, 02 numbers, 0800 numbers, UK geographic numbers, and international toll-free numbers, apart from 0345 numbers.

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