Call Centre Agent
Provides your team members with a web application that can be used to log in and out of Call Centre ACD queues.
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All controlled via your online dashboard
The smart call centre agent service from VoIPer empowers users to regain control over their work like never before. By managing calls and queues efficiently, you can monitor incoming calls and key performance indicators (KPIs) such as average handling times with ease.
Simplifying call management has never been easier, making the implementation of VoIP an ideal solution if you’re finding it challenging to handle multiple communication channels.
With VoIPer’s online dashboard, you can manage your call centre agent anytime, anywhere!