Why Your Business Needs an 0800 Number

When people talk about the advancements in modern communications and the means through which businesses can benefit, they rarely consider the role of 0800 numbers, and that makes sense.

0800 numbers do however remain a popular way of attracting customer calls.

Some business owners think that a freephone number is something that your business can simply choose to either offer or not offer. But that isn’t true. Every business needs an 0800, and here’s why:

0800 Numbers Are Easy To Recall

People remember 0800 numbers. Your colleagues may even have advised you to invest in a memorable phone number to increase the volume of enquiries you get from customers. But what is the point of buying a memorable number when an 0800 number can achieve the same objective?

When a customer sees an 0800 number, it immediately informs them that the number belongs to a business that values its customers, and wants to encourage even more enquiries.

Consumers love 0800 numbers as they’re always completely free-to-call. They instinctively understand this, and as such, are more likely to call them and remember them.

0800 Numbers Increase Advert Response Rates

Because they are free-to-call, an 0800 number will generate more enquiries for your business.  Which gives you the opportunity to turn these enquiries into loyal customers.

As such, customers will call an 0800 number if they have even just a small interest in your service. This is human nature. People are more than happy to try things so long as they don’t have to pay for them. And this applies to phone calls too. Put an 0800 number in place and people will call your business first.

Grow Your Geographic Reach

0800 numbers will increase the reach of your business. This is because they are non-geographical. An 0800 number doesn’t tell your caller where you are located. So when you advertise with an 0800, you are going to appeal to people all over the UK, wherever they’re located.

And if you have the means to service their needs, you can do so without them ever realising that your company isn’t based in their community. If your business number reflects your geographical location, customers who do not believe that you can service their needs because of the distance will ignore you altogether. This will limit your reach to the people in your local area.

Boost Your Company Image

0800 numbers are great for your company’s image. They tell people that you run a professional and potentially trustworthy business. This goes back to what we said above that people in the UK respect 0800 numbers. You can use that respect to augment the image of your business in the eyes of potential customers.

Obviously, there are some among you who question the rationale of 0800 numbers. After all, these numbers are only free for the customer. Your company has to foot the phone bill. You need to look at 0800 numbers as an investment that will pay dividends down the line.

If you’d like to discuss getting a memorable 0800 number from VoIPer, please pick up the phone and call us free on 0800 332 266 today.