Why Hosted VoIP Is Good for Small Business

The way in which our businesses communicate is always changing. In a very short time, we’ve gone from only ever talking through traditional copper line technology to moving towards video conferencing and always-on data communication. As the world has grown smaller, we’ve found the need to communicate quicker, more reliably, and more often. There’s no longer the need, or reason, to spend hours at a time attending physical meetings, for example, when you can just set up flexible, data-based communications from your desk. You can even communicate through data on a remote basis!

However, some small businesses and startups might wonder why getting into data communications is such a good idea. Doesn’t faster comms mean more money spent? Isn’t it going to mean more effort for you in the long run when it comes to maintenance and control?  Not at all – the opposite, in fact.

The fact is, BT will be starting to retire their traditional telephony and connections in the years to come. Traditional phone calls might still be affordable and convenient for some businesses; however, it’s getting increasingly obvious that the tech is becoming outdated.

Do you run a small business? Are you wondering what the fuss over VoIP is all about? Allow us to break things down for you in a little detail.

There’s Less Hardware Overheads

Think about things this way. Traditional telephony and PSTN communications need a lot of hardware and physical maintenance. That’s because you are physically switching and dialling through to specific lines. It takes a few minutes to get through to physical lines and other phones as a result. Remember the days of physical switchboards? Maybe not – but the same sort of technology is still in play today.

VoIP, on the other hand, doesn’t depend on circuits the way that PSTN does. VoIP allows you to convert data into voice. Therefore, you immediately need fewer pieces of hardware to set up and maintain your voice comms. This, right away, is great news for a small business.

What if your PSTN services goes down at the worst possible time? Fault-finding can be a nightmare. What’s more, there’s no need for you to set up multiple phones and to muddle around with wires and cables. Frankly, it’s a system and a network that’s getting older, and certainly not any prettier.

VoIP generally only needs a couple of pieces of hardware to actually take part in a call, as well as an internet connection. It’s smooth, simple, and there’s less and less need for you to fall back on physical units and wiring. All small businesses need to cut costs in the first few years of trading – and this is a great way to start.

There’s Less Miscommunication

If we’re being bold, we’d say there’s no miscommunication at all through VoIP. That is, of course, through the technology used. We can’t comment if you make calls in muffled spaces or while drinking coffee! Ultimately, VoIP calls are stable, clear, and miles beyond the technical capability and reliability of traditional PSTN.

Traditional copper wires get old and flimsy. Think of all the times you’ve struggled to hear someone thanks to a fuzzy or dropping line. With a data connection, your calls are ‘always on’. Therefore, unless your internet connection drops out completely, your call is going to keep running. There’s no risk of interference, either. Why should you stick to older telephony when it’s reducing the clarity in your conversations?

It’s Easy to Upscale

Naturally, all small businesses have somewhere to go, and somewhere to grow. Unless you’re set up remaining a small unit for the rest of your brand’s lifespan, you’re naturally going to be thinking of ways in which you can grow. One of the best things you can be doing early on in running a small business is keeping your eyes open for upscaling opportunities. This means you should be thinking about ways in which your hardware and functionality can grow with you.

For example, when you add a few more people to your team, you’re going to need to make sure they stay connected. This might mean, traditionally, that you need to make changes to your internal PSTN and connectivity. However, with VoIP, based on a cloud system, you can seamlessly add data headsets and mobile devices to the same network. There’s no need for tweaking and adjustment. You simply introduce new devices as and when you need to upscale.

This is a massive money and time-saving endeavour. It means that you can decide to upscale one day, and actively put plans into action the day after. Rather than having to spend weeks at a time changing around your hardware and capabilities, you’d simply add in the phones you need. It’s great for when you need to grow at a blistering pace.

It’s Affordable All-Around

VoIP is immensely affordable for small businesses. Not only are the upfront costs competitive, you are likely to face fewer charges and annoying fees through regular running. Think about all the fees and costs you’d normally pay for through PSTN. You’d have to pay for line rental, package deals, and then for maintenance on top. With VoIP, prices and packages are streamlined. On the whole, it’s going to be much more cost-effective for you to set up a comms strategy that’s responsive, reliable and ready to upscale without you needing to empty the coffers.

It might seem as though a VoIP is ideal for larger businesses. However, it’s actually a perfect solution for small firms undergoing staggered growth. Why should you have to pay more for outdated services that just don’t support you, your team or your customers?

It’s time to make the leap to VoIP. Beat the competition ahead of time by leaping to reliable, affordable data communications packages with the help of VoIPer. We’re here to help you transition across a service that grows with you – as a small business, what more are you ever going to need?