Your Business Needs to Invest in 0800 Numbers: Here’s Why

As you’re likely aware, there are lots of different types of number prefixes in the UK that suit different purposes. And, among them, 0800 numbers are certainly the most popular – mainly because they’re free to call!

However, there are plenty of great reasons why businesses should prioritise using 0800 numbers as standard – because, while the calls are free for customers, there are some fantastic benefits and even savings for business owners, too!

VoIPer can help you get set up with your own 0800 numbers in minutes – but before you reach out to our team, let’s take you through what you need to know about this popular prefix.

Why do people use 0800 numbers?

The reason why people call 0800 numbers is because they’re free! Even on mobile phone tariffs, people don’t get charged for calling 0800s – they are freephone lines that put the costs on the business being called, rather than on customers’ bills.

That means people can call 0800 lines to get in touch with tech support, billing, and more – without having to rack up call costs just by waiting in a queue.

Call charges are a major source of frustration for customers, especially when they need to get in touch for reasons that aren’t their fault.

And, 0800 lines are massively beneficial for businesses, too! Let’s look at it from a marketing perspective.

A business that offers an 0800 number to call vs. one that has a local or national rate line is much more likely to appeal to customers. Why?

Because they don’t get charged when they do call – which helps your business appear friendlier and more supportive, as well as cheaper all around. 0800 numbers tell your callers that getting in touch with you carries a low risk.

And, 0800 numbers aren’t tied to any specific location, meaning you can set one up anywhere in the country, and appeal to customers up and down the UK.

With VoIPer’s 0800 freephone service, you’ll also be able to direct calls to your new number through to your usual landline or mobile. That means you won’t have to fiddle around with physical line setup or having to get rid of your old numbers.

0800 freephone numbers are fantastic marketing tools that businesses big and small can really take advantage of. But what about the costs involved?

Are 0800 numbers free for businesses?

Businesses that use 0800 numbers will have to, effectively, pay for the calls that they receive from customers. You’re footing the bill – but, depending on the 0800 service and package you choose, it’s easy to keep control of costs, and in time, you’ll make the money back from new customers you attract to your business!

VoIPer helps to keep the costs of running 0800 numbers easy to understand and budget for. We know that your firm is likely already juggling all kinds of costs and increasing fees elsewhere – which is why we’ve made our freephone number service as accessible as possible to a range of businesses. You won’t need to worry about running up costs of your own – you’ll always have oversight!

The other answer to this question is, yes, it’s free for businesses to call other freephone 0800 numbers. You’ll only be charged to run your own, but it’s all to help boost your audience and to increase your revenue!

0800 numbers and professionalism

0800 numbers aren’t just famous for being free to call! They also carry a look of professionalism and trust. They’re commonly associated with established businesses, meaning that anyone calling your 0800 line will know they’re getting in touch with someone professional and trustworthy.

Compare this to, say, running a mobile number in your marketing. Although many people might expect to call an 07 number if they’re getting in touch with a sole trader, it’s not always the best look for a growing business. People will want reassurance that they’re calling someone reputable and established who has years of experience in the trade.

And, yes, you can do all of that just with an 0800 line! An 0800 number shows people that you’re serious about what you do, that you’re experienced, and that you care about where your business and reputation are heading.

Adding this little extra professionalism can work wonders for building up your call volumes and even boosting your engagement and sales once people are speaking to your team. Of course, you’ll need to do a little more marketing than just giving out an 0800 number – but it’s a fantastic asset that helps you get started!

How much will it cost a business to run an 0800 number?

We can’t speak for other companies, but VoIPer’s 0800 number packages start from just £12.50 per month. That’s our starting package, which covers you for up to 500 minutes of incoming calls from customers and clients.

You can keep track of your minutes, but even if you exceed them, we don’t charge you over the odds. For example, if you get further calls from UK landlines, we charge 2p per minute, and from UK mobiles, it’s 5p per minute.

We recommend you take a look at our 0800 packages and find a minutes plan that suits your phone traffic. Of course, this may well go up once you have an 0800 number in place – so it’s always worth planning ahead!

Is it worth setting up an 0800 number?

Yes! 0800 numbers could be your ticket to more calls and more sales. At the same time, you’re saving your customers money while showing them you can genuinely be trusted.

And, with VoIPer, it’s super easy to get started with 0800 lines of your own. All you need to do is pick a package – and if you’d prefer to speak to our team for advice before you buy, you can.

Either way, you’ll soon consider £12.50 a month a minuscule amount of money to spend on getting more callers into your centre. Get started today!