Why Do I Need a Bournemouth VoIP Service?
Technology keeps evolving – and so do customer demands! Therefore, to keep up with caller expectations, businesses across Bournemouth and the south coast are always striving to find new ways to appeal to customers and clients. One of the best ways to meet your existing customers halfway – and to encourage new custom – is […]
Technology keeps evolving – and so do customer demands! Therefore, to keep up with caller expectations, businesses across Bournemouth and the south coast are always striving to find new ways to appeal to customers and clients. One of the best ways to meet your existing customers halfway – and to encourage new custom – is to revamp your communications strategy.
But how easy is this to do? What does it entail? And why should your Bournemouth business invest in VoIP in particular? If you’re struggling to keep up to the local competition or are finding that customers and callers are dripping through slower than they used to, it’s probably time you reached out to a leading Bournemouth VoIP service sooner rather than later.
If you’re considering VoIP but aren’t sure whether not to take the leap for real, here’s a few reasons why you might need a bit of a communications change-up.
Customers Can’t Hear You!
One of the major problems of older PSTN, or traditional copper line telephony, is the fact that they can be prone to all kinds of clarity issues. This is especially the case when bad weather is rife. Sadly, while this technology has weathered the years, and while it may have done well for businesses in the past, PSTN is no longer the future-proof standard for clear calling that it used to be.
Therefore, when it comes to exceptional call quality, you need to reach out to a Bournemouth VoIP service. VoIP runs wholly through a data connection, which means that it is not prone to weather problems or other clarity issues – such as fuzziness or volume problems – that you might expect from a traditional phone line. Think about things from your callers’ perspectives – if you were constantly getting fuzzy or quiet lines, you’d probably not want to call back, either! Give your callers one less headache.
Calls Keep Dropping
If you’re still using PSTN or traditional phone technology, you may still find that connectivity is a hassle. Again, periods of bad weather – as well as regular maintenance work – can really put call strength out of joint. This, again, is going to be a pain for you as well as your callers. If your calls keep dropping, you’re hardly going to inspire confidence from your customers.
VoIP, again, runs through data – which helps to bolster its connection strength. This means that your callers can always expect to stay on the line for longer than what they might expect from a standard phone service. The only thing more irritating than a bad line – especially if you’re a customer – is one which keeps dropping out!
If your calls are continuing to disconnect and hold as firm as you need them to, then it’s high time you looked for a Bournemouth VoIP service.
One of the biggest reasons why businesses have given up on traditional telephony is the fact that there is often a lot of maintenance and hardware management involved. If you are running everything in-house, the moment anything goes wrong, you have to handle it yourself. This is not only time taken away from your business to fix problems, but it also often means you are often having to throw a lot of money at said problems, too. Therefore, it makes sense to run things off-site – surely!
VoIPer offers a managed VoIP service, which means that we handle the connections and maintenance for you. It is a cloud-based system, which essentially means that we control your connectivity off-site, with no need for you to set up any complex lines or cabling at your premises. Simply connect to our VoIP service remotely, and you will never have to waste time fixing up line problems or actively maintaining your service on your own.
This is not only going to save you time and money that you might have had to spend on fixes in the past, but it also means that you can rely on a stable service off-site, with an experienced team working around the clock to keep you up and running.
Your Connectivity is Limited
Another great reason for investing in a Bournemouth VoIP service might be that you are trying to reach out to more customers, or be more flexible with your communications, but your existing telephony won’t let you. VoIP allows you to take on a raft of modern communications and conferencing suites through SIP trunking, which means that you don’t just have a simple telephone line set up – you have an all-singing, all-dancing suite where you can video call, collaborate on shared documents, and more.
Not only that, but Bournemouth VoIP standards will even allow you to manage remote working easier than before. In 2020, the world started embracing home and field working more than ever before. With VoIPer, you’ll be able to grant your remote team access to your office telephony without them needing to be on-site! This means that you won’t have to pay out for expensive mobile phone contracts and handsets.
Crucially, VoIP opens up your business to a world of flexible possibilities. You can manage an in-house communications strategy with ease, but you can also make things easier on your remote staffers, too.
Ready to Make the Leap to VoIP?
It might surprise you how many businesses are already getting into VoIP. Therefore, it will certainly do you no harm to look for a leading VoIP service in Bournemouth which will support you in your years of growth to come. BT is going to pull the plug on PSTN sooner rather than later – why risk getting left behind?
VoIPer offers a flexible, managed VoIP service which is available off-site – making things easier for you to maintain, cheaper to run, and all-around better quality for your callers and regular customers. You owe them the best service possible – surely!
Therefore, don’t be afraid to reach out to VoIPer. Switching from PSTN to VoIP is easier and cheaper than you might think. Why not take a look at our packages and call our team for more information?