Blog
Browse our latest blogs and news features to catch up on all the latest developments here at Voiper.
The Cost of VoIP
16th January 2020When customers are trying to choose between potential VoIP providers, they consider factors like the reputation of the candidates and the customer support they can expect to attract, However, most of their decisions hinge on the issue of money. Businesses are always looking at ways to save money. As a result, they will prioritise the […]
VoIP Trends to Watch Out for in 2020
8th January 2020VoIP has been around for a long time now, but it’s constantly evolving. If you intend to adopt the technology in 2020, these are just a few of the trends you can expect to observe this year: PEOPLE WILL ADOPT VOIP AT A FASTER RATE The rate at which businesses have been adopting VoIP phone […]
VoIP Numbers: Can I Keep My Number When Switching to VoIP?
6th January 2020Transmissions using Voice over Internet Protocol (VoIP) started in 1973. But it became more widely available in 1995. VoIP is now a popular choice for businesses. It allows for multiple calls, making conference calls easier. The system is also cost effective and easy to use. With the rise of 5G and remote working, more businesses […]
5 Tips for Choosing the Best VoIP Service for Your Business
23rd December 2019In today’s competitive marketplace, choosing the best VoIP service for your small business isn’t easy. Loud advertising and confusing claims can end making all your choices sound the same. Here are 5 tips to make sure you partner with the right service provider for your business: 1. Determine Your Priorities The first step in choosing a […]
What Type of Phone Does Your VoIP System Require?
29th November 2019As its name suggests, VoIP lets you make phone calls over the internet. It can be a wireless means of communication that’s not only cost-effective but convenient and is designed to augment the communication mechanisms of small and medium-sized businesses. But what are the hardware requirements of VoIP? What sort of phone handset do you […]
The Easy Guide To Equipment For VoIP Phone Systems
28th November 2019Voice-over-IP (VoIP phones) is the modern way to send and receive calls. In the UK around 40% of businesses use VoIP for telecommunications, including about 20% of small businesses. If you’re looking to make the switch to a VoIP phone system, you’ll need some things in order to get set up. Here is your guide […]
The Case for Unified Communications as a Service
25th November 2019Is Unified Communications as a Service a better communications alternative for your company than VoIP? That’s the question some people have started asking. VoIP has been around since the 1970s. It garnered some attention in the 1990s and only in the 2010s has it truly found its stride. However, it has been around for a […]
What is a VoIP Number? Here’s Everything You Need to Know
21st November 2019If you’ve had to set up or manage a business communications network in the last few years, you’ve undoubtedly heard of VoIP. It’s a digital communications protocol with a lot of benefits to both businesses and individuals. But, what is a VoIP number? What can going digital do for your business? And is it even a viable […]
What is Cloud PBX?
14th November 2019Phone systems can be a nightmare for smaller businesses. Often, they struggle to stay abreast of changes in communication technology because of steep learning curves and even steeper fees associated with running a traditional PBX phone system. But that was when businesses had no choice but to suffer the limitations of legacy communication mechanisms. Today, […]
Why Using an 0800 Number Will Boost Sales
7th November 20190800 numbers are free to call in the UK. In other words, the customers calling you through this company phone line do not have to meet the charges of the call. This works in the favour of most businesses because it encourages consumers to make frequent enquiries over the phone. That being said, 0800 numbers […]
How Virtual Receptionists Can Improve Customer Service
31st October 2019VoIP is an essential component of every small and medium-sized business. It takes advantage of cloud-based features that simplify communication. In fact, VoIP has the power to eliminate missed calls altogether. However, just because you can ensure that your inbound calls never go unanswered, that doesn’t mean your business is providing satisfactory customer service. Proper […]
Why Your Business Needs a Call Answering Service
25th October 2019If you run a small or medium-sized business, you’re probably happy to talk to us about VoIP, PBX phone systems, virtual numbers and various other subjects. However, it probably hasn’t occurred to you to introduce the topic of call answering services. After all, call answering services exist to take messages and answer phone calls. If […]