Open Up Your Business Overseas with International Toll-Free Numbers

Thanks to the world getting smaller with the growth of the internet, you’d be hard-pressed to find a business that hasn’t at least considered expanding overseas. For many companies that are willing to ship products and deliver services, there are tons of great ways to expand into new territories.

However, enticing new buyers and clients outside your home region can be somewhat complex. After all, marketing is a long-term endeavour – and, when you want to appeal to new cultures and audiences, you can’t always rely on a single ad campaign or outreach program ticking all the same boxes.

With that in mind – have you ever considered setting up an overseas toll-free number for your business? Let’s explore how a new line could help you reel in new customers from all corners of the globe.

Make calling less expensive for all

Companies with toll-free numbers are immediately attractive for people to call because – naturally – there’s no charge for them to pay.

People hate waiting in call queues at the best of times. Expecting them to pay for the ‘privilege’ is maybe a step too far – at least, for some customers!

With an overseas toll-free number, you’re cutting even more costs for your audience. You’re footing what could be a pretty hefty bill for people afraid to get in touch from a different time zone.

Of course, the bills you pay are easy to manage depending on the provider you sign up with. With VoIPer, for example, you have a flexible, affordable monthly package that you can keep rolling for as long as you’re reaching out to overseas customers.

Consider people who have moved away from the UK but who still want to do business with you. They might even think about cutting ties just because it’s expensive to speak to your call centre team. With a dedicated freephone line that also covers calls made outside of the UK, you’re helping to keep those connections in place.

Stand apart from the pack

International freephone or toll-free numbers are less common than you might think. It’s a no-brainer that you want to help your callers as much as possible – but you’d be surprised how many firms don’t offer the free option for international customers.

Take a look at other businesses in your niche while you consider expanding overseas. Is there much competition when it comes to international custom? Do other firms in your niche offer overseas lines to call at all?

If not, then you instantly have a fantastic opportunity to get ahead of the pack. Start expanding into other territories with a freephone line, and you’re already cheaper and appear more considerate compared to the competition.

How does internal toll-free calling work?

International toll-free calling works by you paying for monthly line rental and then from 4p per minute for every call that comes into your business. It’s a great value way to get international calls rolling into your business – simply because it’s money saved on extensive marketing elsewhere (and an incredible amount of time saved, too).

VoIPer offers a virtual toll-free number service, meaning you can set up a line starting with 1800 or 0800 from absolutely anywhere in the UK – and manage your service from a single point of access.

In fact, your customers don’t actually have to know where you’re based, unless it’s an important facet of your business. They’ll simply know that when they call you, it’s free to do so – which is great news if they have complex queries they only feel confident about resolving over the phone speaking to a human being!

You essentially have your own virtual office that anyone in the world can call you at for free. That’s an incredible marketing tool – and, when you couple in call handling services also offered by VoIPer, you’ll soon be able to welcome waves of new clients without even taking a breath.

Where can people call from?

VoIPer lets you set up toll-free numbers for people from over 100 different countries to call. For example, you could start welcoming customer queries from Australia, Canada, France, Italy, Spain, the US… you’re unlocking an incredible world of business that just isn’t possible with a basic UK landline alone.

Our services help small to medium businesses get closer to their customers no matter where they’re based. Even if setting up overseas contracts isn’t on your ticksheet right now, you can be sure we’ll have a virtual number or two ready to go for you whenever you need us.

Expanding overseas isn’t easy

Before the internet became so widespread all over the world, trading overseas was pretty difficult – and time-consuming, too. Even now, in fact, there’s a lot you’ll need to consider – especially if you’re intending to ship items abroad.

That said, if you’re providing an online service or a digital product, or even a contract of work that you can deliver without the need for postage or in-person visitation, services such as international toll-free virtual numbers make overseas expansion that little bit easier.

Of course, there are still going to be plenty of checks and measures you’ll need to consider. You’ll still need to navigate marketing to different cultures and economies – meaning that although toll-free numbers will help to ease some of the pain points, there’s still going to be some heavy lifting to do.

That said, one of the best things you can do to plan for your overseas expansion is to set up with a firm such as VoIPer who can help you scale up in line with customer demand.

Whether you already have international customers waiting to speak to you, or you’re considering making the leap into overseas markets, setting up virtual numbers that are toll-free for everyone is a smart step in the right direction.

Take a closer look at the packages and services we have to offer right now – and reach out to our team to learn more about how we can help you get to where you’re heading.