Is Now the Time to Move From PSTN to VoIP?
If you run your own business and have your own office location in the UK, then there’s a good chance you have already heard about VoIP already. It’s fast becoming the leading, mainstream standard for communications and telephone connectivity in the UK, meaning that more than a few enterprises – even the smaller ones out […]
If you run your own business and have your own office location in the UK, then there’s a good chance you have already heard about VoIP already. It’s fast becoming the leading, mainstream standard for communications and telephone connectivity in the UK, meaning that more than a few enterprises – even the smaller ones out there – are likely to be taking advantage.
But what exactly is VoIP, and why is it replacing traditional telephony, through PSTN, across the board? What is it about this new technology that’s appealing to so many people? If you’ve already taken a look across the VoIP website, it’s fair to say that you may already have a measure of the benefits. However, if you’re still unsure whether moving over from PSTN to VoIP right now is a good idea, let’s run through a few more of the benefits and reasons why switching in 2020 or 2021 is going to be best for your business.
PSTN Won’t Be Around Forever
PSTN has served us all well. Were it not for the incredible technology that’s been in place across the UK – and indeed the world – that connects us all together, many, many businesses wouldn’t have even gotten off the ground. Therefore, while PSTN is quickly becoming what many assume to be an ‘outdated’ standard, we still have plenty to thank it for!
That said, it won’t be around forever. Even BT will be recommissioning landlines by mid-decade, which means that they will be removing the older PSTN connectivity in favour of data-based calling and communications through VoIP.
Therefore, as they say, the writing is on the wall. While PSTN may well serve you for a handful more years to come, it will likely be history come 2025. Is it really worth leaving things until the last minute to change over? Probably not! Therefore, it is certainly worth getting ahead of the game and switching over to VoIP as soon as you can.
Beat the Competition
Newer firms and startups are, across the board, leaping into running businesses with the best technology available. They are in a prime position to take advantage of VoIP from the get-go. Therefore, if your business is to stand any kind of chance of competing with the new breed of business that’s creeping into your industry or sphere, you’re going to need to make sure that you have the best technology at your disposal, too.
It’s no longer simply enough to compete with other businesses on the basis of product quality and value services. You’re going to need to make sure that you offer competitive customer care and experiences, too. In this day and age, the caller calls the shots! Therefore, you’re going to need to ensure that your telephony system is easy to use, clear from any nuisance noise or crackles, and that your conversations and lines are always likely to hold firm in bad weather or in times of severe interruption.
If your competition is already loading up on VoIP handsets and the like, it’s time you started getting in on the action, too. Otherwise, you’re going to find that your prospective customers and clients are going to head to a service that offers an overall more satisfactory experience – from the word go!
Boost Your Efficiency
It’s a pretty safe assumption that, over time, your business will have had one issue or another with PSTN that’s been a little tricky to manage or remedy on your own. The fact is, telephone lines of old are at the mercy of the British weather, and not only that, they are extremely complicated to manage and run. Just ask any BT engineer!
Thankfully, technology is marching on, and that means moving up to a modern standard such as VoIP. VoIP runs via data, which means that instead of you having to connect to the same old physical wiring and telephone cabling, you connect your calls completely through the internet. This, of course, means that you can always expect a high-speed connection.
What it also means is that there’s no hassle or faff when it comes to managing your communications. VoIPer offers complete business communications through cloud-based VoIP, which means that your connectivity is based off-site. You still have control over your calls, but what it does mean is that there’s next to no cabling or awkwardness at your end. It’s a ‘plug in and play’ system which will really pay off for you in the long run.
How much time have you wasted trying to get your old PSTN lines up and working as you expect them to? It’s likely to be time out of your schedule that you simply don’t have. In which case, it’s well worth leaping into an arrangement where technical tangling and wrangling can be things of the past.
PSTN is Expensive
Older communications standards do, invariably, end up costing their users more money than modern equivalents. Think of the monthly rates and tariffs you normally have to pay for! With VoIP, packaging and rates are streamlined and are much more affordable – both short and long term.
PSTN can work out very pricey for businesses simply based on the fact that you have to pay for line rental. When you adopt a VoIP communications package, there’s no need for you to pay for such rental. You set up a flexible package and rates with our team, and only ever pay for what you need.
It also stands to reason that you get more for your money with VoIP. While you will only get standardised calls with PSTN, VoIP offers a raft of services such as conference calling, SIP trunking and suites, and even remote caller functionality. This means that you can split field workers and home workers off to connect to your network without you having to shell out for pricey mobile contracts all the same!
Make sure to take a closer look at VoIP. Now is the time to break free from older PSTN standards – get involved before it’s too late!