How VoIP Can Improve Collaboration in Your Business

VoIP is a highly convenient technology. This is what makes it so attractive. It simplifies communication. Within the context of a business, that simplicity can lead to greater collaboration which, in turn, can improve productivity.

Effective collaboration is difficult to achieve in large organisations because of the physical barriers keeping workers separate. These are just a few of the ways that VoIP can improve collaboration in your company:

Communication

As was mentioned above, VoIP simplifies communication. It provides a wide variety of mechanisms that people can use to remain in contact with one another in real-time.

You can ask questions and receive responses immediately. This can happen between two individuals or entire groups of people. VoIP puts everyone you need to execute your tasks within easy reach.

Flexibility

VoIP is flexible in its installation and deployment. It is compatible with organisations of any structure and configuration. You can also use a multitude of devices, including legacy handsets. You can talk to colleagues in any country around the world if they have an internet-enabled device.

Even when emergency situations occur, VoIP can maintain a consistent path of communication between collaborators. This is why large companies use it to coordinate activities between disparate departments.

Cost

VoIP is not the only collaborative tool on the market. Technologies that enable distant parties to communicate in real-time have been available for several years now. However, not only are they difficult to configure but they are considerably expensive because they require specialised hardware and software.

VoIP is affordable. It will enable workers to interact with one another without incurring the hefty costs that a traditional phone line attracts.

Remote Workers

There are businesses for whom remote workers were simply anathema a few months ago. The notion of employing individuals that worked from home sounded unprofessional and wasteful. Today, those businesses are changing their tune.

COVID-19 has created an impenetrable physical barrier between workers. Not only are employees prohibited from going to work in many places but these same individuals have been forced to remain in isolation in their homes.

You couldn’t ask for a less conducive environment for businesses, especially small and medium-sized companies that cannot afford to shut down for long periods. Fortunately, VoIP gives workers the tools to perform their tasks without stepping into their company’s premises.

Companies that have VoIP today will tell you that their workers are talking to one another every minute of every day, cooperating on projects, holding meetings to plan for the future, exchanging ideas on the best way to tackle client needs during this difficult period, etc.

They haven’t really missed a step, not even in light of the coronavirus pandemic. This is the power of VoIP. It is the bridge upon which so many organisations are relying to remain afloat. They are learning to use VoIP to support remote workers.

It isn’t that difficult to understand why the technology is so attractive. It offers unlimited communication. You can talk to anyone anywhere for as long as you want. That includes both colleagues and clients. It removes every obstacle to communication that human and geographical factors normally raise.

Find out more about our VoIP phone systems, and if you have questions about the best system for your needs, please contact us.

Stay safe everyone – We are in this together.