How can VoIP help your business?

VoIP technology has been around for sometime now, but as time goes on, more and more companies are making the switch and experiencing the benefits of a VoIP phone system. If you are still considering whether a hosted solution is for you, then it’s time to look at the reasons to why you should make the change.

Here at VoIPer, we supply a cloud hosted VoIP service where, not only will you gain all the functionality of a familiar PBX, but you’ll also slash the cost of your monthly phone bill. You could save up to 90% when switching from a traditional PSTN or ISDN phone network.

What is VoIP and how does it work?

VoIP stands for Voice over Internet Protocol, and sends all of your incoming and outgoing phone calls over the internet, rather than using a traditional copper phone line. You’re able to make and receive calls anywhere in the world; wherever you have an internet connection – and all for a fraction of price of  using an old school telephone.

Getting started has never been easier. Once signed up, download our desktop or mobile software and simply connect to the VoIPer network – either via a regular Ethernet socket, wifi or 4G, and you’ll be able to start making and receiving calls.  It’s really that easy!

9 reasons why you’ll want to switch today

It’s customised to your company’s need

Select as many regional or non-geographic phone numbers as your company needs and tailor the way your calls are handled – employing VoIPer’s advanced cloud hosted PBX gains access to –

  • Auto attendant
  • Call analytics
  • PCI compliant call recording with storage
  • Call waiting
  • Conferencing suite and three way calling
  • Time of day routing plans and holiday schedules
  • Hunt groups – sequential and simultaneous ringing
  • Music on hold
  • Video calling

Choose from a wide selection of IP handsets

We offer a wide selection of the very latest desktop VoIP handsets which plug directly into an Ethernet Port.  Click here to see our current recommended models.

Integrate your mobiles

You can seamlessly integrate your mobile phone into the VoIPer phone system.  So, if you’re out of the office and not available to answer calls at your desk, just login into our portal via our mobile app.

Make and receive calls anywhere

The VoIPer hosted phone system works anywhere that there’s an internet connection. You can either plug in your handset or use your mobile’s wifi or cellular data.

Access to call centre features

We provide a huge suite of call centre agent and supervisor features that give users access to a web application that can be used to log in and out of call centre ACD queues, and supervisors access to monitor performance and queues.

CRM integration

CRM integration enables a user to screen pop customer files on inbound calls and click-to-dial from approved Customer Relationship Management systems.

Prefer to keep your existing phone numbers

If you’re worried that you’ll lose your current phone number when moving to VoIPer, there’s no need.  We can usually port numbers to our network within a few days, and with no distruption to your service. Of course if you prefer, you can choose brand new phone numbers too.

Thinking of switching internet service provider

Considering a change of broadband provider? Why not switch to VoIPer and benefit from our superfast broadband for business which is perfect for harnessing the power of VoIP.

Totally flexible and totally scalable

VoIPer provides crystal clear call quality and a network that is totally flexible and easy to expand to your organisations needs.  Need an extra line? Need extra functionality?  There’s no need to wait for an engineer, and there’s no expensive equipment to buy.

Want to find out more? Call us today, free on 0800 332 266

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