5 Helpful Tips for a Smooth Transition to a VoIP Phone System
Communications technology can be the most important investment for your entire business. Calls between business, within your business, and to your clients move your business plans forward. That is why the decision to upgrade to a VoIP phone system is a big step in the right direction. While you can’t avoid the upgrade these days, […]
Communications technology can be the most important investment for your entire business. Calls between business, within your business, and to your clients move your business plans forward.
That is why the decision to upgrade to a VoIP phone system is a big step in the right direction. While you can’t avoid the upgrade these days, how to handle the upgrade transition is an important one.
1. Communicating a Clear Transition Strategy
The core concept of a successful transition is communication and pacing. You have to ensure that everyone is on the same page and that you don’t go too fast or too slow and throw your business off.
Make a plan of how you want it to work. Often you will want to make the position gradual so that there is always some piece of the old system in place to use.
As you get more and more of the new VoIP phone system in place and train your employees in it, then you can pull more and more of the old system.
2. Shop Around for a Provider
Each business is unique. That goes for both the customers buying a VoIP phone system and the ones selling them. With a purchase this important, make sure you shop around.
A provider having a big name in the industry does not make them great. Do your research on client satisfaction. Talking with the provider in person. Discuss your wants and needs and see which provider works with you the best.
3. Find The Best System That Works with Your Business
As well, not every VoIP phone system is the same. There are many different devices and features available and not every feature fits with what you need.
When in doubt, do some comparative research. See if any new features may cover some noted problems in your business so far.
4. Secure Training for Your Staff
New technology is only as good as someone’s ability to use it. When installing a new system within your business, your employees need to be able to use it.
Training your employees on a system can take some time. Start with some trusted management to learn the new system. As they then can teach more and more of your employee base, the transition can speed up and move forward.
5. Ensure You Have No Disruptions
A disruption to your business costs money. Whether this is an inability to communicate with your clients or fewer employees working on their job. Disruptions are dangerous so a smooth transition should have none.
This means taking slow and steady steps. Don’t overstep your boundaries and cut off your current operation.
The Right VoIP Phone System For You
Your VoIP phone system will take some getting used to. With the right training in place and a smooth transitional period, it will soon be smooth sailing into a better future for your business.
Now that you know what awaits you, you are ready to get moving. We here at VoIPer have the expertise and experience to bring you a quality VoIP phone system. Contact us today to get started!