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Category: VoIP basics

What is VoIP and how does it work?

VoIP explained in plain English: how internet calls work, what you need, and why most UK businesses are moving their phones to the cloud. VoIP basics

VoIP vs SIP trunks: what is the difference?

VoIP and SIP are often used as if they mean the same thing. Here is the difference, and which one your business needs. VoIP basics

VoIP vs landline: which is better for business?

A straight comparison of VoIP and traditional landlines for UK businesses: cost, flexibility, call quality, reliability and the switch-off. VoIP basics

What is a hosted PBX (cloud PBX)?

A hosted PBX is a business phone system that runs in the cloud. What it does, how it differs from an on-site PBX, and… VoIP basics

What is unified communications (UCaaS)?

Unified communications brings calls, video, messaging and presence into one system. What UCaaS means and whether you need it.

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